Privacy Policy
This Privacy Policy explains what personal information Raygal Royal collects, how we use it, and the choices you have regarding your data.
Information We Collect
We collect only the information required to provide services, communicate with you, and improve website performance.
Information you provide directly
When you contact us, request a quote, or submit a project request, we may collect your name, email address, business name, and project details. If you upload documents or media related to your project, those files are processed for service delivery only.
Information collected automatically
Like most modern websites, we may collect technical data such as browser type, device type, IP address, referral source, and visited pages. This helps us improve user experience, detect abuse, and maintain site security.
How We Use Information
We use your information for legitimate business operations and customer communication.
Your data may be used to respond to inquiries, prepare proposals, process service requests, deliver purchased work, and provide support. We may also use aggregated analytics to understand which pages and services are most helpful to visitors.
We do not sell personal data to third parties. If we send service-related emails, they are tied to requests you made or services you purchased. Marketing communication is limited and can be opted out where applicable.
Legal Basis and Data Retention
Where required by law, we process personal data based on clear legal grounds.
Depending on your interaction with us, processing may be based on consent, contractual necessity, legal obligations, or legitimate interests such as fraud prevention and service improvement.
We retain personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and business context.
Your Rights and Contact
You can request access, correction, or deletion of your personal data subject to applicable law.
If you want to update or remove personal information, contact us with enough detail to verify your request. We may need to retain limited data where required for legal, security, or contractual reasons.
By using this website, you acknowledge this policy. We may update this Privacy Policy as our services evolve. For related legal terms, review our Terms of Service and Affiliate Disclosure pages.